Claims and returns
IUSA Wire Inc. (“IUSA”) products are tested, inspected, and labeled under strict manufacturing quality controls. If goods purchased from IUSA appear defective, discontinue their use and provide prompt notice of the potential defect(s) to your sales representative so that the matter may be investigated without delay. Under no circumstances is IUSA responsible for any damages beyond the price of goods.
Pricing
F.O.B. point of shipment with freight prepaid and allowed to destination on shipments of 5,000 lbs. or more. Material, when shipped, will be invoiced at the prices in effect on the date of shipment.
Minimum Order/Billing
Each order from IUSA must contain a minimum order value of $350 USD. The minimum order value can be met in any combination of IUSA products.
Return Goods Request
In order to submit a return request please contact your IUSA sales representative or IUSA Wire, in Laredo, Texas.
Corporate Address
86 Tube Dr.
Reading, PA 19605
(610) 926-4141
Mon-Fri: 9am-6pm